Home
Online Store
Customer Services
Privacy Policy

E-Commerce Policies

 

OUR PAYMENT POLICY:- For ease and convenience, all goods listed on this site are priced in $USD. Payment is normally accepted in all other currencies. In all cases, the rate of exchange quoted on www.xe.com at the moment of settlement shall be that used to calculate the value of the transaction which will then be processed in £GBP for settlement purposes when payment is made via Credit or Debit cards. Settlement is in $USD when payment is made via PayPal. We are pleased to accept payment by American Express, Maestro, Mastercard, Visa and PayPal.

OUR LAYAWAY PLAN:- Any order to the value of $300 USD or more may be paid for in three easy instalments by either Credit or Debit Card. Upon receipt of your First Payment, your order will be reserved for you. Payments Two and Three will then be charged to your card on the same day of each of the following two months, or earlier should you so decide. Upon receipt of your final payment, your order will immediately be despatched, fully insured to your home or store.

OUR SHIPPING POLICY:- All purchases will normally be packed and shipped to you, fully insured, within three business days of receipt of payment. Goods may only be shipped to the billing address of the Credit / Debit Card used to settle the transaction.

OUR RETURNS POLICY:- If Property purchased is materially different than as represented on this site, the original Buyer shall have the right within three business days of receiving the Property to rescind the transaction by so notifying the Seller and by returning the Property to the Seller, in the same condition as when received by the Buyer, at the Buyer's risk, cost and expence.
If the item was damaged during shipping, the Buyer must contact the Shipper to resolve this matter. In such circumstance, the Seller shall provide all necessary documentation in order to assist the Buyer with His / Her claim.

OUR CUSTOMER SERVICES POLICY:- Whether you're buying or selling, you'll find that we offer the sort of genuinely fair deal which makes for Happy and Satisfied Customers. That said, in the unlikely event that you have cause for complaint in your dealings with us, please don't hesitate to contact us right away that we might have the opportunity, promptly to rectify the problem. We promise that anything less than complete Customer Satisfaction will be thoroughly investigated and matters put to rights within five business days of notification.

OUR PRIVACY POLICY:- Here at Applecross, we are committed to protecting your privacy and will only use any information that we may collect about you lawfully and in accordance with the Data Protection Act 1998.
We may collect information about you for two reasons, firstly, to process your order, and secondly, in order that we may provide you with the best possible level of service. From time to time we may e-mail you to bring to your attention items which we feel may be of interest to you. However, we will always offer you the opportunity to refuse any marketing e-mail from either ourselves or from any Associate of ours in the future.

The type of information which we may collect about you may include:-

Your Name
Address
Telephone/Fax Number
E-mail Address
Credit/Debit Card Details

We will never collect sensitive information about you without your explicit consent and will always seek to ensure that such information as we may hold shall be accurate and up to date. You may check the information that we hold about you by e-mailing us at any time. Should you find any inaccuracies, we will correct or delete such without delay.
The personal information which we hold will be held securely in accordance with our internal security policy and the law and we shall not transfer the information which we may hold about you outside of the European Economic Area without your express consent.
We may use technology to analyse the patterns of behaviour of visitors to our site. This can include using a "Cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Should you have any questions / comments regarding our E-Commerce Policies you should e-mail us at applecrossantiques@msn.com.

APPLECROSS ANTIQUES

 
Applecross has built its ebusiness with ValueWeb. ValueWeb will have access to all the same information that Applecross will have. ValueWeb has implemented its Privacy Policy in order to protect the privacy of your information. ValueWeb will never willfully sell, trade, rent, or otherwise transmit any personally identifiable information about you to any third party without first receiving your permission.

For more information, read the ValueWeb Privacy Policy.

Applecross hasbuilt its ebusiness with ValueWeb. Any transaction, agreement, information, or other communication between you and Applecross is solely between you and Applecross. ValueWeb WILL NOT BE HELD LIABLE FOR ANY LOSS, DAMAGE, OR OTHER CLAIM ARISING AS A RESULT OF YOUR USE OF THIS SITE.

ValueWeb is not responsible for the delivery or quality of any goods or services sold or advertised through this site. ALL ValueWeb SERVICES, CONTENT, AND TECHNOLOGY PROVIDED IN ASSOCIATION WITH THE ValueWeb SITE ARE PROVIDED "AS IS," WITHOUT WARRANTIES OF ANY KIND. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW AND EXCEPT AS SPECIFICALLY SET FORTH HEREIN, NEITHER ValueWeb NOR ValueWeb'S LICENSORS MAKE ANY WARRANTIES OR REPRESENTATIONS OF ANY KIND WITH RESPECT TO THE ValueWeb SERVICES, CONTENT, TECHNOLOGY, OR PRODUCTS THAT ValueWeb OR ITS LICENSORS OR ANY OTHER THIRD PARTY PROVIDE, AND ValueWeb AND ITS LICENSORS EXPRESSLY DISCLAIM ALL IMPLIED AND EXPRESS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT WITH RESPECT TO THE SAME. WITHOUT LIMITING THE FOREGOING, NO WARRANTY IS GIVEN THAT THE ValueWeb SERVICE OR TECHNOLOGY IS ERROR-FREE. ValueWeb AND ITS LICENSORS DISCLAIM ANY WARRANTY OF TITLE OR ANY OTHER WARRANTIES FOR ANY THIRD PARTY'S OFFERING(S) OR PRODUCT(S).

The opinions and views expressed in this site do not necessarily reflect those of ValueWeb, and ValueWeb does not review, verify, endorse, or otherwise vouch for the content of this site, nor is ValueWeb responsible for the content of this site. If you are an owner of a copyright that you think may be infringed on this site, please send an email to copyrightagent@bigstep.net, or see the ValueWeb Terms of Service for more information.

 
applecrossantiques@msn.com

© Applecross Antiques 2007

 
Home
Online Store
Customer Services